Sybil Smith 12/29/25 Sybil Smith 12/29/25

Sybil Smith, M.A., LPC/MHSP Supervisor, FAMI

Co-owner, Adult Individual and Couples Therapist

Ages 22 - 65

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, UMR, United Healthcare

Trauma, Relationships, Self Discovery

sybil@journeycentercounseling.com
828.713.9003

Sybil Smith 12/29/25 Sybil Smith 12/29/25

JJ Knodel, MSW, LCSW supervisor

Adult Individual Therapist

Ages 25 - 65

All Intakes are scheduled Telehealth only, but regular sessions can be in person

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, UMR, United Healthcare

Trauma, Life Transitions, Life Altering Medical Conditions

jj@journeycentercounseling.com
423.251.1131

Sybil Smith 12/29/25 Sybil Smith 12/29/25

Cristin St. John, M.A., LPC/MHSP supervisor, RPT

Child and Adolescent Individual Therapist

Ages 5 - 40

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, TriCare, UMR, United Healthcare

Anxiety, Life Transitions, Attachment

cristin@journeycentercounseling.com
423.250.5475

Sybil Smith 12/29/25 Sybil Smith 12/29/25

Connie Simpson, M.A., LPC/MHSP supervisor

Adult Individual Therapist

I see clients via telehealth only.

Ages 25 and up

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, United Healthcare.

Perinatal Mental Health, Life Transitions, Self Discovery

connie@journeycentercounseling.com
423.250.5356

Sybil Smith 12/29/25 Sybil Smith 12/29/25

Kiley Ellingson, M.S., LPC/MHSP, NCC

Adult Individual and Couples Therapist

I see clients via telehealth only.

Individuals: Ages 16 and above

Couples: Ages 20-65

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, TriCare, United Healthcare

Relationships, Trauma, Grief and Loss

kiley@journeycentercounseling.com
423.259.5898

Sybil Smith 12/27/25 Sybil Smith 12/27/25

Molly Colley, LPC/MHSP

Adult Individual Therapist

Ages 20 and above

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, UMR, United Healthcare

Adult neurodivergence, Caregivers, Life Transitions

molly@journeycentercounseling.com
423.212.5774

Sybil Smith 12/21/25 Sybil Smith 12/21/25

Kelsey Maloney-Steiner, M.S., LPC/MHSP

Adult Individual Therapist

I see clients via Telehealth Only

Ages 14 and above.

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, United Healthcare

Late Diagnosed Neurodivergence, Eating Disorders, Trauma

kelsey@journeycentercounseling.com
423.250.5476

Sybil Smith 12/20/25 Sybil Smith 12/20/25

Kayla Tapia, LPC/MHSP

Adolescent and Adult Individual and Couples Therapist

Ages 16-50

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, United Healthcare

Life Transitions, Anxiety

kayla@journeycentercounseling.com
423.212.5598

Krista Billings 12/19/25 Krista Billings 12/19/25

Caitlin Meadows, LPC/MHSP

Adult Individual Therapist

Ages 18-65

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, United Healthcare

Trauma, Life Transitions, Relationships

caitlin@journeycentercounseling.com
423.212.5377

Sybil Smith 12/18/25 Sybil Smith 12/18/25

Christy Oaks PhD, LPC/MHSP (TN) Supervisor

Adult Individual Therapy

Ages 18 and above

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, UMR, United Healthcare

oaks@journeycentercounseling.com

423.212.9605

Sybil Smith 12/17/25 Sybil Smith 12/17/25

Shahrukh Shah-O’Higgins, LPC/MHSP, NCC

Adult Individual, Couples, and Family Therapist

Ages 16-60

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, United Healthcare

Trauma, Life Transitions, Relationships

shahrukh@journeycentercounseling.com
423.225.4070

Sybil Smith 12/12/25 Sybil Smith 12/12/25

Jackie Hughes, LMFT

Adolescent and Adult, Individual and Couples Therapist

Ages 13 and above

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, United Healthcare

Self Discovery, Relationships, Anxiety, Trans Community Support

jackie@journeycentercounseling.com
423.250.5473

Sybil Smith 12/10/25 Sybil Smith 12/10/25

Seth Kirby, LPC-temp, NCC

Adolescent and Adult Individual Therapist

Clients must be flexible with some telehealth sessions

Ages 18 and above

I can bill: Aetna, Ambetter, Cigna, Optum, United Healthcare

Nontraditional relationships, disability sexuality, life transitions

seth@journeycentercounseling.com
423.219.5550

Sybil Smith 11/10/25 Sybil Smith 11/10/25

Christine Steadman, M.S., LPC/MHSP, NCC

Adult Individual and Couples Therapist

Ages 25-55

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, United Healthcare

ADHD, Life Transitions, LGBTQIA+ Ally, Trauma

christine@journeycentercounseling.com
423.405.4521

Krista Billings 11/1/25 Krista Billings 11/1/25

Jasmine Herndon, MS, LPC/MHSP

Child, Adolescent and Young Adult Individual Therapy

Ages 5 - 30

I can bill: Aetna, Ambetter, BC/BS, Cigna, Optum, UMR, United Healthcare

Life Transitions, Anxiety

jasmine@journeycentercounseling.com
423.528.1795

Sybil Smith 10/29/25 Sybil Smith 10/29/25

Alexandria “Aly” Barnette, PhD, LPC/MHSP-T, NCC, CTP

Adult Individual Therapist

Ages 18-75

I can bill: Aetna, Ambetter, Cigna, Optum, UMR, United Healthcare

Trauma, anxiety, self exploration

aly@journeycentercounseling.com

423.528.1057

Sybil Smith 9/24/25 Sybil Smith 9/24/25

Master’s in Counseling Student Intern Suzanne Koett

Adolescent and Adult Individual Therapy Intern

Ages 14 and above

suzanne@journeycentercounseling.com

423.225.2161

Sybil Smith 6/5/24 Sybil Smith 6/5/24

Master’s in Counseling Student Intern Laurel Guy

Adolescent and Adult Individual Therapy Intern

Ages 14 and above

Private Pay $60/intake, $50/regular session

laurel@journeycentercounseling

423.528.1715

Sybil Smith 4/2/24 Sybil Smith 4/2/24

Master’s in Counseling Student Intern Joshua Green

Adolescent and Adult Individual Therapy Intern

joshua@journeycentercounseling.com

423.408.8041

Sybil Smith 3/12/21 Sybil Smith 3/12/21

Kim Emmert, Office Manager

Office Manager

support@journeycentercounseling.com
423.408.8041